It’s finally time to give a long-overdue spotlight to Chick-fil-A Irondequoit and the Kaser family as our Featured Business. When we caught up with owner-operator Bill Kaser, we discovered a mission rooted in a beautiful family legacy. Raised by educators, Bill carries his parents’ heart for mentorship into his work every day, viewing his franchise not just as a business, but as a space to inspire and uplift. Through his leadership, he has cultivated a team dedicated to truly pouring into the young adults of Irondequoit and our neighboring communities.

The Kasers have been steadfast pillars of our Chamber since the day they opened, always leading with generosity through their constant support of our local philanthropic efforts. Their commitment to excellence is visible the moment you arrive; they were honored with our Site Beautification Award in 2022, and their space remains a pristine, welcoming landmark in our town.

To learn more about the Kaser family’s heart for service and the wonderful events they host, please enjoy our featured Q&A with Bill Kaser:

What is your business name?  Chick-fil-A Irondequoit

How many years has the company been in business? 4.5 years

Type of business or services are offered?  Restaurant

How did your business come about? What made you choose to open your business?  Always had a passion for starting a business with my wife and family in the area we grew up in, Rochester, NY. I love leading and coaching people and the restaurant provides an opportunity to influence many, with a focus on helping young adults. Chick-fil-A is a great partner that enables us a large platform to impact the community and provide opportunities to our 125+ Team Members.

Why choose Irondequoit for your business’ home? Grew up 5 miles from the store in the city of Rochester. Spent much of my childhood in the Town of Irondequoit and love the diversity of the community. Hoping to help drive continued growth in the area.

How many employees does your business employ? Are any local Irondequoit natives?  125+ Team Members with ~40% from Irondequoit, mostly young adults.

What do you want potential customers to know about your business? We are individually owned and operated with a vision to care for the community and provide opportunities through great food, passionate people, and service for others.

What community service has your business been involved in? What organizations do you support/donate to?  We partner with many non-profit organizations to help support the community through food donations sponsorships, and fundraising efforts.

Over the last (4) years we have donated over 6,000+ meals, and have raised over $200K to help support many organizations such as (but not limited to):

Primetime585

Breast Cancer Coalition

Center for Youth Services

Foodlink

Honor Flight

Sunset House

Wakem-Up Ministry

Colin F. Kennedy Foundation

Irondequoit Rotary Club

Irondequoit Sports Boosters as well as many other HS organizations

One of our key partnerships is working with Primetime585. Over the last (3) school years, each week, 20+ players are selected as “Players of the Week” from their respective sport and are honored with (2) free meals at our restaurant. We also support their free basketball camp in the summer, providing free meals for all of the boys and girls one day during the week.

At the restaurant, we recognize and honor first responders by providing a 50% discount at all times for their meals.

We are proud to invest in our Team Members, helping make them better contributors to the community. We fund free driving lessons for any Team Member in the restaurant, offer college scholarships, tuition discounts, and support leadership development.

Are there any events you are hosting you wish to tell our community about? If so, what are they?

✅ We offer FREE kids meals every Wednesday from 4pm – 6pm during the school year.

✅Free entrees for Teachers and Nurses 5/5/26 and 5/6/26

✅ Mommy & My Little Builder Date Night – 5/14/26

✅ Breakfast Bingo 5/23/26 9am – 10:30am

✅ Memorial Day - Free sandwich or nuggets for retired or active military

Chick-fil-A Irondequoit is located at the corner of E. Ridge Rd. and Portland at 1115 East Ridge Road, Rochester, NY 14621